Q1: Which EV standards does this charger support?
A: It is compatible with GB (China), IEC (Europe), UL (North America), JIS (Japan), and Tesla standards.
Q2: Can this unit be installed outdoors?
A: Yes, the charger features an IP54 waterproof and dustproof rating, making it suitable for both indoor and outdoor environments.
Q3: What are the available power output options?
A: We offer multiple power configurations including 3.5KW, 7KW, 11KW, and 21KW/22KW to suit different vehicle requirements.
Q4: Does the charger support remote management?
A: Yes, it supports Ethernet and 4G connectivity, allowing for remote control, status monitoring, and QR code payments.
Q5: What safety protections are built into the device?
A: It includes comprehensive protection against over-voltage, under-voltage, over-current, short circuits, residual current (RCD), over-temperature, and lightning.
Q6: How can users start a charging session?
A: Users can start charging via Plug & Charge, RFID card swiping, or by scanning a QR code through the networked system.