Frequently Asked Questions
Q: Can this charging pile work with solar panels?
A: Yes, our 100KWh/200KWh models support seamless integration with solar ESS systems, allowing you to store solar energy for EV charging.
Q: What is the charging efficiency of the system?
A: The system round-trip efficiency is over 90%, with DC fast charging efficiency exceeding 95%.
Q: Is the system durable enough for outdoor installation?
A: Absolutely. It features an IP54 protection grade, ensuring it is dustproof and waterproof for harsh outdoor environments.
Q: Can I customize the charging connector types?
A: Yes, we support customization for all global standards including CCS1, CCS2, GB/T, and CHAdeMO to meet regional needs.
Q: What safety features are included in the battery?
A: We use 100% Lithium Iron Phosphate (LFP) batteries which offer high thermal stability, long cycle life, and zero risk of thermal runaway.
Q: What is the operating temperature range?
A: The 200KWh model supports a wide operating range from -40°C to 60°C, making it suitable for extremely cold or hot climates.