Q1: Can this AC charger be installed outdoors?
Yes, the charger features an IP55 protection grade with a rainproof and dustproof design, making it suitable for both indoor and outdoor environments.
Q2: What is the difference between the 7KW and 22KW models?
The 7KW model operates on a single-phase 240V system, while the 22KW model utilizes a three-phase 400V system for faster charging speeds.
Q3: Does the charger support remote management?
Yes, it supports the OCPP 1.6 protocol and can be equipped with Ethernet or 4G communication modules for online management.
Q4: What safety protections are built into the device?
It includes comprehensive protection against over/under voltage, over current, short circuits, leakage (DC 6mA RCD), over temperature, and lightning.
Q5: Is it easy to monitor the charging status?
Absolutely. It features a 3-color LED indicator (Power/Charging/Fault) and a dynamic human-computer interaction interface for real-time monitoring.
Q6: What type of charging connector does it use?
The charger is equipped with a standard IEC62196-2-2016 Type 2 Plug, which is compatible with most modern electric vehicles.